Simple, easy and without interruptions.
Freshworks helps businesses engage their customers and employees quickly and easily.
This is a CRM (Customer Relationship Management in Spanish) that takes a modern approach to how companies discover, engage with, and gain value from software throughout their journey.
-
Efficiently manage your customer database
-
Optimize collaboration and communication between departments
-
Improve follow-up of sales opportunities
-
Generate data analysis reports to make informed decisions.
-
among many more
The services that Freshworks has are:
• Freshdesk Omnichannel Suite: Delight your customers with easy omnichannel service.
​
• Freshdesk Support Desk:A comprehensive support service for exceptional customer service.
​
•Freshchat: Chatbot-centric messaging support for today's digital customers.
​
• Freshdesk Contact Center: A reliable and intelligent call center solution for a simple customer experience.
​
• Freshdesk Customer Success: Protect your income and increase the total value of your customers and strengthen your relationships with them.
• Fresh sales: Increase your revenue quickly with context-based sales.
• Fresh Desk Marketer: Personalize your marketing with simple and powerful automations.
• Freshsales Suite: Unite sales and marketing around the customer with an all-in-one CRM.
• FreshService: Restructures the management of its IT services
​
• Fresh Team: Modernize your HR department with a unified digital experience.